Recording a complaint in the resident's words

  • CNA
  • Basic Nursing Skills
  • Multiple choice
  • Difficulty 3 of 5

Question

A resident tells the nursing assistant, "My stomach hurts." Which entry is the best way to document this?

  1. The resident stated, "My stomach hurts."✓ Correct

    Correct. A symptom the resident reports is written in the resident's own words, in quotation marks.

  2. The resident has a stomach ulcer.✗ Incorrect

    Wrong. Aides do not diagnose.

  3. The resident is seeking attention.✗ Incorrect

    Wrong. This is a judgment, not an observation.

  4. No complaints this shift.✗ Incorrect

    Wrong. This leaves out what the resident said.

Answer

A. The resident stated, "My stomach hurts."

Rationale

What a resident says is subjective data and cannot be verified by others, so it is recorded exactly as spoken and in quotation marks. The nursing assistant also reports it to the nurse and leaves the interpretation to the nurse.

RememberSubjective data: quote the resident's exact words.

Sources

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