Confirming handoff information

CNA
Member of the Health Care Team
Multiple choice
Difficulty 3 of 5

Question

An incoming nursing assistant hears a coworker identify a routine task that remains to be completed for a resident. What response best checks that the message was understood?

Repeat the task back and confirm it with the coworker.✓ Correct

Repeating the message gives the sender a chance to correct a misunderstanding.
Nod silently and leave before the coworker can respond.✗ Incorrect

Silent acknowledgment does not verify the details.
Ask an unrelated coworker to guess what was said.✗ Incorrect

A guess cannot confirm the original message.
Change the task without discussing it with the sender.✗ Incorrect

Changing the message prevents confirmation of what was communicated.

Answer

A. Repeat the task back and confirm it with the coworker.

Rationale

A return message lets the sender verify what the receiver heard. This exchange helps the team carry out the intended task.

RememberRepeat and confirm important handoff information.

Sources

Sources marked “Adapted from” are licensed under CC BY 4.0. We changed the material: its facts are rewritten into an original question, answer options and rationale. The original authors and publishers do not endorse SwipeExam.

Adapted from Open RN Nursing Management and Professional Concepts, 2nd edition: COLLABORATION WITHIN THE INTERPROFESSIONAL TEAM Open RN (Chippewa Valley Technical College) · License: CC BY 4.0 · Retrieved November 2, 2026 · Interprofessional Communication › Closed-Loop Communication · 2nd edition, 2024

Last verified: November 4, 2026 2 independent automated checks Question cna-mhct-00360, version 1

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