Feedback about care

Question

A resident’s current approach to morning grooming has repeatedly failed to help the resident participate. The nurse asks the assistant to use that same approach again. What should the assistant do?

1. ATell the nurse what happened on earlier attempts.✓ Correct

   The nurse needs this feedback to consider a different approach.

2. BReplace the approach in the care plan independently.✗ Incorrect

   The assistant does not independently revise the plan.

3. CKeep the repeated difficulty to oneself.✗ Incorrect

   Withholding the observation deprives the nurse of useful information.

4. DAsk the resident’s visitor to choose a new plan.✗ Incorrect

   The assistant should bring the concern to the nurse.

Answer

A. Tell the nurse what happened on earlier attempts.

Rationale

The assistant can contribute firsthand observations to the care team. The nurse can use that feedback when considering another approach.