missing dosing frequency

PTCB PTCE
Order Entry and Processing
Multiple choice
Difficulty 3 of 5

Question

A pharmacy technician is entering a controlled-substance tablet prescription under federal law. The quantity and tablets per dose are legible, but the dosing frequency cannot be read. What should the technician do before entering a days supply?

Refer the unclear directions to the pharmacist.✓ Correct

A question about prescription directions calls for pharmacist clarification.
Assume the client takes each dose once daily.✗ Incorrect

The unreadable frequency does not establish a once-daily schedule.
Use the number of refills as the frequency.✗ Incorrect

Refills do not specify how often a dose is taken.
Enter the quantity as the days supply.✗ Incorrect

The prescribed quantity is distinct from the directions for use.

Answer

A. Refer the unclear directions to the pharmacist.

Rationale

A controlled-substance prescription includes use directions. An unreadable frequency leaves the daily schedule unresolved, so the technician should bring the order to the pharmacist.

RememberResolve unclear directions before entering a days supply.

Sources

Drug Enforcement Administration, Justice U.S. Government Publishing Office · License: US government work (public domain) · Retrieved November 2, 2026 · Page 2
United States Department of Justice U.S. Drug Enforcement Administration, Diversion Control Division · License: US government work (public domain) · Retrieved November 2, 2026 · Page 112
Diversion Control Division | Electronic Prescriptions for Controlled Substances (EPCS) Q&A U.S. Drug Enforcement Administration, Diversion Control Division · License: US government work (public domain) · Retrieved November 4, 2026 · Question: What information is an electronic prescription for a controlled substance required to contain? · read in a browser by hand (site refuses automated fetches)

Last verified: November 5, 2026 2 independent automated checks Question ptcb-oep-00047, version 1

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