A pharmacy technician entering a controlled-substance prescription cannot read the written strength. What should the technician do?
ARefer the unclear order to the pharmacist for clarification✓ Correct
The pharmacist can seek verification from the prescriber.
BChoose the strength that appears most often in stock✗ Incorrect
Stock frequency does not resolve the written order.
CEnter the smallest available strength without asking✗ Incorrect
The unclear strength still needs clarification.
DUse the strength from a different client’s record✗ Incorrect
Another client’s record does not resolve this order.
Answer
A. Refer the unclear order to the pharmacist for clarification
Rationale
An uncertain prescription detail calls for prescriber verification by the pharmacist. The technician should flag the ambiguity instead of deciding what the prescriber intended.
RememberRefer an unclear prescription detail to the pharmacist.
Sources
United States Department of JusticeU.S. Drug Enforcement Administration, Diversion Control Division · License: US government work (public domain) · Retrieved · Page 112
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